![]() ![]() When you are returning your mattress to Amazon, you usually don’t need to provide them with proof of purchase, and this is because Amazon maintains a record of all their transactions. Casper, Tempur-Pedic, Nectar Sleep, and many others sell their mattresses on Amazon and have longer trial periods than Amazon’s 30-day mattress trials.ĭo You Need Any Proof of Why You’re Returning It? These 3rd party sellers include many major mattress brands (check the best selling mattresses). You can also directly reach out to the seller to find out their return policy regarding their mattresses sold on Amazon. You must check out the Warranty & Support section of your mattress listing on Amazon. And in such a scenario, you will have a longer trial period (more than 30 days) to try out the mattress. What if you are looking to return a mattress that comes with a 100-night sleep trial (which is longer than Amazon’s 30-day trial)? Third-party sellers tend to have different return policies than Amazon. Returning mattresses with longer sleep trial periods (100 nights) Any larger mattresses than full size can either be donated if they are not damaged or left for Amazon’s disposal. But you can only return it for reselling for full-size or smaller mattresses. You can get a full refund for any reason within 30 days from the date of purchase. And as you go through the return process for an expanded or unboxed mattress, you will have to provide Amazon with why you are returning the mattress, why it isn’t the right option for you, or why you feel it is defective. In such a scenario, Amazon only allows you to go for a refund within 30 days from your purchase date. The second condition is what if you want to return an unboxed or expended mattress ? In most cases, the thought of returning a mattress might not hit us until we have slept on the mattress for a few nights. Well, it can be as fast as just 7 days in some cases. You can go through the FAQs section in the Returns Center, and Amazon has stated that you will get your refund in 2 to 3 weeks. ![]() So, you might have to deal with a bit of delay regarding a refund. The process will take around 25 days or more for Amazon to ship the mattress back to the seller. You can go to UPS, FedEx, or any other courier company to collect your unopened mattress. Based on whether the mattress is from some other seller or Amazon directly. You can reach out to Amazon customer service via phone as an alternate option and arrange a return.ĭifferent courier companies collect these returned mattresses assigned by Amazon. Just remember to click on the” Heavy-Bulk ” option for mattresses. ![]() You won’t have to do any additional packaging and can arrange a return using Amazon’s Returns Center. Any terms set by the 3rd part (seller) might vary here. The return period under this condition is 100 days from the date of purchase. If you are returning a mattress just because you have ordered the wrong size or type m you can return it to Amazon without opening it. In more detail, let’s discuss these return options that Amazon offers. You might have to click the “Heavy-Bulk” option because it will include mattresses. Or you can directly click on the “Return or Replace Item” link next to your original order’s details. You can find all the related details in the Amazon Return Center.
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